Privacy Policy
How Drain Cleaning Prime collects, uses and protects information. Effective October 4, 2026.
This Privacy Policy explains how Drain Cleaning Prime (“Drain Cleaning Prime,” “we,” “us”) handles information when you visit draincleaningprime.com (the “Site”) or call a phone number shown on the Site.
Information We Collect
When you call us. Our call-tracking system records your phone number, the date, time and length of the call, the page you called from, and your general location based on your phone number. Calls may be recorded for quality, training and billing purposes. If you do not wish to be recorded, please hang up.
When you browse the Site. Like most websites, our hosting, caching and security tools automatically log technical information such as your IP address, browser type, device, pages visited and referring website. We do not use contact forms and do not ask you to create an account.
Cookies. The Site may use cookies and similar technologies needed for it to function, load quickly and measure basic traffic. You can block or delete cookies in your browser settings; the Site will still work.
How We Use Information
- To answer your call and connect you with a drain cleaning professional who serves your area
- To operate, secure, maintain and improve the Site
- To measure which pages and services people use
- To keep records of calls for quality control, billing and dispute resolution
- To comply with law and protect our rights
How Information Is Shared
We do not sell your information for money. We share it only as follows:
- Service providers in your area. When you call, your call and the details you provide may be connected or transferred to an independent, third-party drain cleaning or plumbing provider so they can respond to your request. That provider may contact you about your service request and has its own privacy practices.
- Technology vendors. Companies that host the Site, provide call tracking and recording, and deliver security or analytics services on our behalf.
- Legal and safety. When required by law, subpoena or court order, or to protect the rights, property or safety of users, us or others.
- Business transfers. If the Site or our business is sold or transferred, information may transfer as part of that transaction.
How Long We Keep Information
We keep call records and technical logs only as long as needed for the purposes above, including billing, quality review and legal requirements, and then delete or de-identify them.
Your Choices
- You can ask us what information we hold about your phone number, or ask us to delete it, by contacting us using the details below.
- If a provider contacts you and you do not want further calls, tell them, and let us know so we can note your request.
- You can block cookies in your browser.
Security
We use reasonable administrative and technical safeguards to protect information. No website or phone system is completely secure, so we cannot guarantee absolute security.
Children
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.
Contact Us
Drain Cleaning Prime
Serving Erie County, Pennsylvania
Phone: (888) 703-1520
Drain Cleaning Prime is a free referral service that connects homeowners with independent local drain and sewer contractors. We don’t perform the work ourselves. Contractors are independent businesses, so confirm licensing, insurance and the price with your technician before any work begins.